mila1. Activate access in the app
On the web: a 7-day free trial for eligible new subscribers, then €29.99/month. Existing or former subscribers may not qualify. The secure checkout confirms the price and trial before you subscribe. Stripe handles web payments and billing. Subscriptions renew monthly unless cancelled. Cancel before the trial ends to avoid a charge. In Mila, open Subscription > Manage my subscription to view invoices, update payment details or cancel. Access continues until the end of the current period. Android purchases are managed in Google Play. Use the same Mila account across platforms; no second subscription is needed. Deleting your account or the app does not cancel billing: cancel first. Contact contact@milaassistant.com for web payment requests; use Google Play for store purchases. Your statutory rights are unaffected.
2. Connect your business
Use the Google account authorised to manage your business. Grant the permissions shown by Google and select your listing. Mila never asks for your Google password.
3. Add your signature
Save your business signature. Mila uses the review’s context to draft a professional reply, then adds the signature. Do not include confidential information.
4. Choose your reply mode
In approval mode, replies to 4–5-star reviews are automatic; replies to 1–3-star reviews wait for you to review, edit and approve them. Fully automatic mode allows replies at every rating to be published without individual approval.
5. Keep track of replies
Generated replies can contain mistakes. Check published conversations and correct replies in Google Business Profile when needed. You can withdraw Google access at any time.