Need a hand?

Mila is available on Google Play. Subscribers can also sign in from their browser with their existing Mila account.

On the web: a 7-day free trial for eligible new subscribers, then €29.99/month. Existing or former subscribers may not qualify. The secure checkout confirms the price and trial before you subscribe.

With active access, start the Google connection in Mila and choose an account authorised to manage your business. If your listing is missing, check the account’s management permissions.

In approval mode, 4–5-star replies are automatic and 1–3-star drafts need your approval. Fully automatic mode can publish replies at every rating. You can change the mode in the app.

Stripe handles web payments and billing. Subscriptions renew monthly unless cancelled. Cancel before the trial ends to avoid a charge. In Mila, open Subscription > Manage my subscription to view invoices, update payment details or cancel. Access continues until the end of the current period. Android purchases are managed in Google Play. Use the same Mila account across platforms; no second subscription is needed. Deleting your account or the app does not cancel billing: cancel first. Contact contact@milaassistant.com for web payment requests; use Google Play for store purchases. Your statutory rights are unaffected.

In your Google account, open Security and your connections to third-party apps and services, then remove Mila’s access. This stops future access; it does not delete your Mila account or published replies.

In Mila, open Settings > Delete my account. Alternatively, email contact@milaassistant.com from your account’s address with the subject “Delete my Mila account”, including if the in-app option is unavailable. Never send your password. Manage already published replies in Google Business Profile.

Check Google access, your permissions on the listing and your subscription status. Contact support with the business name, date and error message, without confidential information.